![]() Also make sure that you don't have any other tablet drivers installed on your computer, whether from us or other brands. When installing the driver, make sure that the tablet is not connected to the computer, your antivirus is turned off, and all your drawing programs are closed. Hi Emma Mellor, are you using a Windows computer? If you do, please make sure to extract the zipped installation file you've downloaded from our official site before running the installation program. ![]()
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